Cancellation Policy

Terms and conditions Andalucia | Terms and conditions Fuerteventura and Lanzarote | Terms and conditions Gran Canaria | Terms and conditions Madrid | Terms and conditions Mallorca

We only need your credit card details to guarantee your booking. Payment for your stay must be made in the hotel at arrival, except for Non Refund rate. If you do not cancel your booking and then do not arrive on check-in day, a charge will be made to your credit card.

• Check-in time from 15:00h.
• Check-out time until 12:00h.

​Additional policies and charges may apply for reservations of more than five rooms. For more information, please contact with the hotel.

Room Rate: The displayed rate includes the final discounts and promotions in force on the original rate, according to the promotions announced on our website.

Discounts: The advertised discount of "up to % discount" refers to the maximum discount applied in some of the establishments and not subject to the entire portfolio of Hotels. Each Hotel may apply different percentages of discounts, cancellation policies and discounts for children. Subject to changes and availability during the entire validity of the campaign. This offer may suffer restrictions in some hotels on certain dates. Elba Hotels reserves the right to modify or cancel part or all of this promotion. Offer not combinable with other discounts and promotions.