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Política de privacidad y Cookies

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Privacy Policy

By virtue of article 5 of the Organic Law 15/1999, about the Personal Data Protection Legislation (LOPD), as well as in the Law of the Services of the Information Society and E-business (LSSICE) 34/02, HOTELES ELBA, S.L, with CIF B-35458231, informs you that:

All the personal data provided by the users to register in this web page (www.hoteleselba.com) will be stored in a computerised file, owned by the same company. The information will also be handled in order to send you commercial information about our products and services that might be of your interest.

According to the Spanish Organic Law of Personal Data Protection (LOPD), HOTELES ELBA S.L will not give up, by any chance, your personal information without your previous consent being expressed.

However, HOTELES ELBA S.L, will be able, where appropriate, to yield their personal data to the rest of the companies of the chain (www.hoteleselba.com) with the same purposes that have been indicated for the collection of the personal data on the part of HOTELES ELBA S.L, being guaranteed in any case the confidentiality in the automated treatment of the personal character data and being applied in the present Policy of Protection of Personal Data

Protection.

The user becomes person in charge of the veracity of the Personal Data that he facilitates to HOTELES ELBA S.L and of the communication of any alteration in the same.

We inform you that at any time you may exercise your rights of access, rectification, cancellation and opposition to the processing of data by Elba Hotels via written correspondence, with the reference "data protection" and attaching a photocopy of a form of identification such as a Drivers Licence etc. This information should be submitted by mail to HOTELS ELBA SL: Avda. Matapiñonera 11, Block 1, Office 201, 28703, San Sebastián de los Reyes, Madrid, Spain or via email: atencioncliente.web@hoteleselba.com 

 

Cookie Policy

The www.hoteleselba.com website uses cookies, which are files sent to your browser from a web server in order to provide the user with faster access to web pages. These files are associated exclusively with a single user and the device they access the site from. Moreover, these cookies help customise the site navigation.

The user can configure its browser to notify and reject the installation of cookies sent by www.hoteleselba.com, without the user being denied access to content. However, we state that the performance of the website might not be as optimal as an experience compared with a user who accepts cookies.

The cookies are categorized according to their permanence in 2 types, session (disappear when the user closes the browser) and permanent (need to remove manually and used, for example, to keep a user identified.)

 

Type and operation:

- Cookie yield: This type serves to remember your preferences when you revisit the site, for example to keep booking dates in the search.

- Cookie registration: To measure and analyse user navigation on the Website. These cookies allow us to track and analyse the behaviour of the users on our site. They are totally anonymous.

- Advertising Cookies: We use cookies to show Elba Hotels advertising on other websites. This form of advertising is called "retargeting" and is mainly based on the destinations sought out or accommodation that you have previously consulted.

 

Cookies Types.

Required: For online reservations, registration details, user sessions 

For Elba Hotels, this allows us to manage and maintain your session with us to an optimum level, as well as customizing your navigation and load balancing you experience.

 

Analytical:

Name of company: (Provider of cookie) Google

Function: Google Analytics:

To improve our service to our users by tracking and displaying and frequency, number and frequency of visits, time spent browsing, searches performed, links accessed, type of browser used, service operator, and location linked to the IP address.

Finality:

Measure and analyse user navigation, tracking and analysis of user behavior, profiling anonymous user navigation, improvements based on the analysis of user data usage.

 

How to disable the Cookies:

Modern browsers allow you to change the configuration of Cookies. These adjustments are usually in the ' Options ' or 'Preferences ' menu of your browser. To withdraw your consent, the user can disable cookies by modifying their browser settings.

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