Hoteles Elba sets itself apart from other hotel chains with its young but professional staff, trained in the best Catering Schools and Universities in Spain and abroad. Our know-how enables to carry out all our duties with maximum efficiency, thus enhancing customer satisfaction. In our desire to improve we are continually introducing new procedures and tasks to ensure that our guests are satisfied at all times.
Away from the crowds
Elba chooses its holiday destinations in areas that are still developing as resorts, some entirely due to the initiative of our expansion and development department, with the aim of allowing our guests to discover new surroundings with first-class possibilities for tourism. A good example of this is Fuerteventura Golf Resort, one of the biggest tourist projects in the Canary Islands, where Grupo Anjoca, Hoteles Elba's parent company, has been the first to offer various different services in the same surroundings, such as a golf course, four hotels, luxury villas, a shopping and leisure centre, etc., thereby creating a first-class leisure resort.
Our STANDARDS of quality
All the hotels and accompanying services (spas, golf courses, etc.) are built and guaranteed by Grupo Anjoca, ensuring a high level of development and quality regardless of the category of the hotel. Grupo Anjoca consistently applies certain minimum standards to all its projects that are hard to find in other hotels, such as the spacious dimensions of the rooms in all our hotels, whether they be three, four or five-star establishments.
Our unequalled PRICE / QUALITY ratio
Even though we are talking about top quality products, our hotel management system allows us to charge extremely competitive prices, whatever the category of the hotel. We have also established various preferential agreements with certain Spanish and foreign companies thereby giving guests greater access to our services, in accordance with the category of the hotel they choose for their stay; to this end Hoteles Elba offers a variety of hotels ranging from the 'value for money' hotel to the finest in luxury hotels.
Gastronomy as a raison d'être
Hoteles Elba pays particular attention to gastronomy in all its hotels, as one of the fundamental elements of its very raison d'être. Our guests appreciate being able to find a varied choice of good food and wine in all our hotels, ranging from buffets to à la carte restaurants. Worthy of mention in this respect is the Gran Hotel Elba Estepona & Thalasso Spa with its buffet restaurant and 3 theme restaurants, an offer unequalled by any other establishment on the Costa del Sol.
An emphasis on health
If sport is the medium, then the aim is to be healthy. Hoteles Elba offers its guests a range of diet and low-calorie items in its buffets, as well as other kinds of foods recommended for a healthy and balanced diet. Our desire to contribute to our guests' health has led us to create relaxation areas offering a variety of services, or in some cases to establish agreements with leading local spas, as we have done in Fuerteventura. In Andalucía we are proud to offer the most extensive thalassotherapy centre on the Costa del Sol, where the water circuits use only sea water. Here our guests can enjoy more than 15 relaxation cabins and benefit from over 60 different treatments offered by professionals under the supervision of specialist medical staff.
An emphasis on sport
One of the elements that we hope will distinguish us from other hotels is sport. All our hotels, whether they be in the city centre or in resorts, offer facilities for those wishing to keep fit or play a sport, from a gymnasium to other ancillary areas that provide a combination of various sports. In Fuerteventura, we have the island's biggest sports centre in the Castillo de Elba, as well as our own 18-hole golf course. In addition to exercise facilities, our guests will find relaxation areas in our hotels equipped with Jacuzzis, saunas, etc.
An emphasis on technology
As a modern, up-to-date hotel chain, Hoteles Elba also makes major investments in technology in the design, operation and management of the services it offers, as part of its continuous effort to improve. Our competitive edge is due to the state-of-the-art hotel management programs and other IT tools we use, but our guests also benefit by being able to use our webpage to make their reservations, whether for rooms alone or for the growing number of attractive packages we are continually adding to our offer in order to satisfy expanding customer demand. Travel agencies who have a preferential agreement with us can also make reservations at special rates using our innovative booking system.
Special services for CORPORATE CUSTOMERS
Our currently limited offer of hotels designed to meet the needs of people travelling on business guarantees us a promising future in this sector of the travel market, since both the Hotel Elba Almería and the Hotel Vecindario (Gran Canaria) have gained the loyalty of a high proportion of their customers in a short space of time, due to the introduction of specific services designed to meet the demands of today's businessman. In this respect, a major factor is the spaciousness of our meeting rooms, which boast natural daylight, giving companies magnificent surroundings for their events in these destinations. Our resort hotels are also expanding the range of services they offer to cater for the needs of potential business customers, airlines, etc.
Conference and function rooms
Our business hotels are not the only ones to have spacious conference rooms, since this kind of area and other function rooms are also a feature of our resort hotels. The destinations where we have a presence provide a sufficiently varied offer to cater for conferences and incentive meetings where work and enjoyment are combined, which is why our hotels offer specific function areas hosting between 10 and 1000 participants, according to the chosen destination.
Special services for families
Families are one of the pillars of our philosophy, and all our hotels offer specific services and activities for children as well as for their parents. Our aim is to be the hotel chain of reference for customers travelling or on holiday with their families, with purpose-built rooms in all our hotels, and a range of services to cater for the needs of anyone travelling with children.
Extensive commercial distribution
From the commercial point of view, Hoteles Elba is a chain with a firm commitment to the use of distribution channels as a means of expanding its presence both in Spain and abroad. As a result, Hoteles Elba is always willing to establish collaborative agreements with travel agencies and tour operators, since the work they do for our hotels is vital from our point of view. Furthermore, this allows Hoteles Elba to offer its end customers a variety of options when making their hotel reservations.
Attractive special offers
Throughout the year Hoteles Elba designs a large number of special offers aimed at a wide range of customers and market segments. These offers go much further than a mere discount on standard prices, with a strategy oriented towards including added value at competitive prices in order to increase customer satisfaction amongst our guests. Some examples of this kind of special offer include golf packages, spa packages, accommodation + sports or accommodation + excursions, and for our high-end customers, chauffeur-driven transfers or hotel + yacht packages.
